Our Staff

Abby Bennett
Doctor of Nursing Practice

Abby received her Associates Degree in Nursing at Indian Hills Community College in 2002, a Bachelors of Science in Nursing from Grand View University in 2010, and a Doctor of Nursing Practice with a focus on Family Practice at Creighton University in 2015. Her previous 14 years of experience consisted of 6 years in the Intensive Care Unit and 8 years in the Emergency Department. In her spare time she enjoys being with her family and friends.

Miranda Brower
Board Certified Family Nurse Practitioner

Miranda received her Bachelor of Science from Trinity Christian College in 1999, and a Masters in Nursing in 2011. Her 18 year nursing career was partially spent working in the cardiac intensive care unit. For the past 6 years as a nurse practitioner, she has had various experiences in family practice and urgent care. 
In her spare time, she enjoys reading, playing piano, walking her dog, Riley, and spending time with family and friends.

Sue Brugman
Board Certified Family Nurse Practitioner

Sue earned a nursing diploma from St. Joseph Mercy School of Nursing, a bachelor of science in nursing (BSN) degree from the University of Iowa, and a master of science in nursing (MSN) degree from Briar Cliff University.  She has over 35 years of nursing experience, and has spent the majority of her career working in orthopedics and surgery.  She has served as an adjunct instructor at Iowa Lakes Community College, and is currently providing healthcare services to patients at the Grand Avenue Free Medical Clinic in Spencer, IA, as well as caring for Crown Clinics patients.  In her spare time, Sue enjoys playing the piano, traveling, and spending time with her family and friends.

Jay Downing
Board Certified Family Nurse Practitioner

Jay recieved his nursing degree from Iowa Lakes Community College, his BSN from the University of Iowa and his MSN from the University of Cincinnati.  He has been in healthcare since 2001 and has spent most of his career in the emergency department.  He was also a member of the Army Nurse Corps in the Iowa Army National Guard for 12 years.  In his spare time he enjoys spending time with friends and family, traveling, and biking and kayaking in the Lakes area.

Certified Medical Assistant

Crystal attended Iowa Lakes Community College, where she earned her degree in Medical Assisting.  She has thirteen years of medical experience in clinic, hospital, and nursing home settings.  When she’s not working, Crystal likes to bake, read, scrapbook, and spend time at the lake with family and friends.

Business Office Manager

Julie recieved her Medical Office Secretary diploma from Spencer School of Business.  She joins Crown Clinics with 20 years of experience as a medical secretary in both a clinic and hospital setting.  In her spare time she loves to spend time with her children and especially her six grandchildren.  She also enjoys reading, riding motorcycle with her husband, and watching football.

Registered Nurse

Val received her Associate Degree in nursing from Iowa Lakes Community College.  She also has a Bachelor of Arts (Human Services) from Buena Vista University, as well as a Medical Assistant Diploma from Spencer College.  Val's background includes 19 years of experience in the medical field including in a clinical setting, long term care, and Community Action Agency (UDMO).  Val is also employed at ILCC as the Medical Assistant/Medical Office Technology program director.  
In her free time, Val volunteers at the Grand Avenue Free Medical Clinic.  She enjoys sewing and crafts and spending time with family and friends.

Human Resources Manager

Marla started her healthcare career with a CNA certification from ILCC.  She has 12 years healthcare experience including nursing home, orthopaedics, and family practice settings.  Marla has several responsibilities at Crown Clinics including credentialing, billing, coding, and human resources.  She is married with 2 children and one spoiled dog.  She enjoys watching Nascar and going to Nascar races in her spare time.

Business Office-Spirit Lake

Jodi comes to Crown Clinics with 19 years of medical experience in both family practice and orthopedics. She brings that experience to our new Spirit Lake location.  Jodi is married with 3 daughters and 1 dog.  She enjoys spending time with family, having fun in the sun and shopping.

Certified Medical Assistant

Veronica attended Iowa Lakes Community College where she earned her degree in Medical Assisting. Veronica, when not working at Crown Clinics, also holds a position in Home Healthcare. In her free time she enjoys spending time with her husband and three children. She also enjoys going for walks, biking, and reading a good book. 

Certified Radiologic Technologist

Brandi graduated from Iowa Central Community College with her Associates degree of Applied Sciences in Radiologic Technology in 2014. In her free time she enjoys spending time with her family and friends. Brandi also enjoys baking, cake decorating, doing her daughters hair, walking, and just plain enjoying life. 

Licensed Practical Nurse

Carol received her LPN from DesMoines Area Community College in 1998 and graduated with her associate Degree Nursing in May 2015 from Northwest Iowa Community College. She has 13 years of experience working in long term care. She is married with two kids and two dogs. She loves to cook and spend time with family camping and go kart racing. She is looking forward to her new career at Crown Clinics and offers many years of experience as a nurse.

Certified Radiologic Technologist

Carly graduated from Iowa Central Community College in 2016 where she earned an Associate of Applied Science Degree in Radiologic Technology. She is new to the Spencer and Spirit Lake locations as of August 2016. In her free time she enjoys fishing, camping, going to the races, and spending time with family and friends.

Licensed Practical Nurse

Sabrina received her LPN in 2015 in Kansas City, Missouri. Her background includes 10 years of experience in long term care as a CNA and 1 year of experience in drug rehabilitation as an LPN. In her spare time she likes to travel with family and friends, go to Kansas City sporting events and play video games.


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